Shipping
How long does shipping take?
We strive to process and ship all orders as quickly as possible. Our estimated shipping times are as follows:
- FREE Standard (3-7 business days)
- Priority (2-3 business days)
- Express (1-2 business days)
Please note that these are estimated shipping times and actual delivery may vary depending on the destination and any unforeseen circumstances.
How much does shipping cost?
Shipping costs are calculated based on the destination. You can view the shipping cost for your order during the checkout process.
Do you ship internationally?
Yes, we offer international shipping to select countries. The availability and cost of international shipping will be displayed during the checkout process.
Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Can I track my order?
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to track the progress of your package on our website or the carrier's website.
What if my package is lost or damaged during shipping?
In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately.
We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Can I change my shipping address after placing an order?
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible.
We will do our best to accommodate your request, but please note that once an order has been shipped, we may not be able to make any changes to the shipping address.
Do you offer expedited shipping?
Yes, we offer expedited shipping options in almost all markets for customers who need their orders to arrive faster.
You can select expedited shipping during the checkout process, and the cost will be calculated based on your location and the weight of the package.
Can I pick up my order in-store?
Currently, we do not offer in-store pickup for online orders. All orders are shipped directly to the customer's specified shipping address.
What if I have more questions about shipping?
If you have any more questions or need further assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help and provide you with the information you need.